{"id":2318,"date":"2026-06-08T15:30:37","date_gmt":"2026-06-08T13:30:37","guid":{"rendered":"https:\/\/www.hoteldelamairie.com\/?page_id=2318"},"modified":"2026-06-08T15:30:37","modified_gmt":"2026-06-08T13:30:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hoteldelamairie.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<style>\n    .faq-container {\n        font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;\n        color: #1a1a1a;\n        line-height: 1.6;\n        max-width: 900px;\n        margin: 0 auto;\n        padding: 20px;\n    }\n    .faq-container h2 {\n        color: #917e77;\n        border-bottom: 3px solid #cdbcb7;\n        padding-bottom: 8px;\n        margin-top: 40px;\n        margin-bottom: 20px;\n        font-size: 1.8rem;\n        text-transform: uppercase;\n        letter-spacing: 0.5px;\n    }\n    \/* Accordion Style *\/\n    .faq-item {\n        background-color: #ffffff;\n        border: 1px solid #cdbcb7;\n        border-radius: 6px;\n        margin-bottom: 12px;\n        overflow: hidden;\n        transition: all 0.3s ease;\n    }\n    .faq-item[open] {\n        border-color: #917e77;\n        box-shadow: 0 4px 12px rgba(145, 126, 119, 0.1);\n    }\n    \/* Question Style (Clickable) *\/\n    .faq-item summary {\n        list-style: none;\n        display: flex;\n        justify-content: space-between;\n        align-items: center;\n        padding: 18px 20px;\n        font-size: 1.15rem;\n        font-weight: 700;\n        color: #917e77;\n        cursor: pointer;\n        user-select: none;\n        transition: all 0.2s ease;\n    }\n    .faq-item summary::-webkit-details-marker {\n        display: none;\n    }\n    .faq-item summary:hover {\n        background-color: #fcfbfa;\n        color: #cdbcb7;\n    }\n    \/* Custom Arrow Icon *\/\n    .faq-item summary::after {\n        content: '\u2794';\n        font-size: 1rem;\n        color: #917e77;\n        transition: transform 0.3s ease;\n        transform: rotate(90deg);\n        margin-left: 15px;\n    }\n    .faq-item[open] summary::after {\n        transform: rotate(-90deg);\n        color: #cdbcb7;\n    }\n    \/* Answer Content Style *\/\n    .faq-content {\n        padding: 0 20px 20px 20px;\n        border-top: 1px solid #cdbcb7;\n        background-color: #fafbfc;\n        color: #000000;\n    }\n    .faq-content p:first-child {\n        margin-top: 15px;\n    }\n    .faq-content p:last-child, .faq-content ul:last-child {\n        margin-bottom: 0;\n    }\n    .faq-container ul {\n        padding-left: 20px;\n        margin-bottom: 15px;\n    }\n    .faq-container li {\n        margin-bottom: 8px;\n        font-size: 1.05rem;\n    }\n    .faq-container strong {\n        color: #000000;\n    }\n    .faq-container a {\n        color: #917e77;\n        font-weight: bold;\n        text-decoration: underline;\n    }\n    .faq-container a:hover {\n        color: #cdbcb7;\n    }\n    @media (max-width: 768px) {\n        .faq-container h2 { font-size: 1.5rem; }\n        .faq-item summary { font-size: 1.05rem; padding: 15px; }\n    }\n<\/style>\n<div class=\"faq-container\">\n<p>    <!-- SECTION 1 --><\/p>\n<h2>General Information<\/h2>\n<details class=\"faq-item\">\n<summary>Does the hotel have accessible rooms (PMR)?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, a room adapted for guests with reduced mobility is available to ensure a comfortable stay in the heart of Embrun&#8217;s historic town center.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Can I arrive outside of reception opening hours?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, a late arrival procedure allows you to access the hotel in complete autonomy, even in the middle of the night.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is the hotel noisy since it is located right downtown?<\/summary>\n<div class=\"faq-content\">\n<p>Although located within the lively historic center, our rooms are designed to offer a quiet stay. The rooms overlooking the charming local side streets allow you to enjoy the atmosphere and serenity of the old town.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Does the hotel have a Spa?<\/summary>\n<div class=\"faq-content\">\n<p>H\u00f4tel de la Mairie does not have an on-site Spa. However, our partner property, <strong>La Rob\u00e9y\u00e8re \u2013 H\u00f4tel &#038; Spa BW Signature Collection<\/strong>, features a stunning Nuxe Spa (indoor pool, Nordic bath, and sauna) just a 5-minute drive away. <a href=\"https:\/\/www.larobeyere.com\/en\/\" target=\"_blank\">Discover La Rob\u00e9y\u00e8re Spa<\/a>.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do you offer treatments or massages?<\/summary>\n<div class=\"faq-content\">\n<p>Treatments and massages are not provided on-site, but they are available at the Nuxe Spa of our partner hotel, La Rob\u00e9y\u00e8re. We highly recommend <a href=\"https:\/\/www.planity.com\/spa-nuxe-hotel-chateau-la-robeyere-05200-embrun\" target=\"_blank\">booking your time slot in advance on Planity<\/a>.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 2 --><\/p>\n<h2>\ud83d\udecf\ufe0f Rooms &#038; Amenities<\/h2>\n<details class=\"faq-item\">\n<summary>Are the rooms air-conditioned?<\/summary>\n<div class=\"faq-content\">\n<p>Air conditioning is available in our Superior Rooms located on the front facade of the building.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do the rooms offer a mountain view?<\/summary>\n<div class=\"faq-content\">\n<p>Superior Rooms enjoy breathtaking views of the mountains. Our other rooms look out onto the traditional streets of Embrun&#8217;s historic center, perfect for soaking up the local town vibe.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is there a mini-fridge in the rooms?<\/summary>\n<div class=\"faq-content\">\n<p>No, the guest rooms are not equipped with mini-fridges.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Are pets allowed?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, pets are warmly welcome at our hotel for an additional fee of <strong>\u20ac10<\/strong> per day.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 3 --><\/p>\n<h2>\ud83c\udf7d\ufe0f Dining &#038; Policies<\/h2>\n<details class=\"faq-item\">\n<summary>Is the hotel restaurant open for dinner?<\/summary>\n<div class=\"faq-content\">\n<p>The restaurant does not provide dinner service, <strong>except during the months of July and August<\/strong>. The rest of the year, our ideal location right in downtown Embrun gives you easy access to numerous high-quality dining options and restaurants just a few steps away.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Where is breakfast served?<\/summary>\n<div class=\"faq-content\">\n<p>A full and delicious breakfast is served daily as a buffet in our dedicated breakfast room.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do you accept holiday vouchers (Ch\u00e8ques Vacances)?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, we accept French holiday vouchers in both **paper** format and via the **Connect** app.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 4 --><\/p>\n<h2>\ud83d\ude97 Access, Parking &#038; Mobility<\/h2>\n<details class=\"faq-item\">\n<summary>Does the hotel have a private parking lot or a garage?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, the hotel offers a secure private garage located a 2 to 3-minute walk away. Advance reservation is mandatory due to limited space availability:<\/p>\n<ul>\n<li><strong>Cars:<\/strong> \u20ac15 per night (3 spaces available)<\/li>\n<li><strong>Motorcycles:<\/strong> \u20ac10 per night (5 spaces available)<\/li>\n<li><strong>Bicycles:<\/strong> \u20ac3 per night (8 secure spaces available)<\/li>\n<\/ul><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Can I park right in front of the hotel?<\/summary>\n<div class=\"faq-content\">\n<p>The hotel is located within the historic center&#8217;s pedestrian zone. A public parking lot is available just a 2 to 3-minute walk away. We recommend stopping there temporarily to unload your luggage.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Can I charge an electric vehicle?<\/summary>\n<div class=\"faq-content\">\n<p>Charging is not possible directly inside the hotel garage. However, a double public charging station is available right at the end of the nearby public parking lot.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 5 --><\/p>\n<h2>\u26f7\ufe0f Ski, Shuttles &#038; Winter Activities<\/h2>\n<details class=\"faq-item\">\n<summary>Are there shuttle services to the ski resorts?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, shuttle buses run during the winter season. The exact timetables are displayed at the hotel and can also be checked directly on the Embrun Tourist Office website.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Which are the nearest ski resorts?<\/summary>\n<div class=\"faq-content\">\n<p>The hotel is perfectly located for exploring the local slopes. The closest ski resorts, listed by distance, are:<\/p>\n<ul>\n<li>Les Orres<\/li>\n<li>Cr\u00e9voux<\/li>\n<li>R\u00e9allon<\/li>\n<li>Risoul<\/li>\n<li>Vars<\/li>\n<\/ul><\/div>\n<\/details>\n<p>    <!-- SECTION 6 --><\/p>\n<h2>\ud83c\udf32 Nature, Lake &#038; Exploration<\/h2>\n<details class=\"faq-item\">\n<summary>Is the hotel close to Lake Serre-Pon\u00e7on or the Embrun body of water?<\/summary>\n<div class=\"faq-content\">\n<p>Our property benefits from a great location close to both spots:<\/p>\n<ul>\n<li><strong>Embrun Body of Water (Plan d\u2019eau):<\/strong> A 5-minute drive or a 25-minute walk along the walking trails.<\/li>\n<li><strong>Lake Serre-Pon\u00e7on:<\/strong> Approximately a 10-minute drive away. <a href=\"#\" target=\"_blank\">(Read our blog post about activities around the lake)<\/a><\/li>\n<\/ul><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Are there interesting places to visit in Embrun?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, Embrun (often called the &#8220;Nice of the Alps&#8221;) is filled with historical, cultural, and natural treasures, starting with its famous cathedral. Our team will be delighted to give you recommendations based on your preferences or point you toward the Tourist Office.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Can I go hiking directly from Embrun?<\/summary>\n<div class=\"faq-content\">\n<p>Absolutely. Numerous magnificent hiking trails and walking routes can be accessed directly from the town. Our reception team can guide you or provide maps from the Tourist Office.<\/p>\n<\/p><\/div>\n<\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>General Information Does the hotel have &hellip;<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2318","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Logis H\u00f4tel de la Mairie - Embrun<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hoteldelamairie.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - 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